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The
major fields of Office Professional Careers
Rather than performing a single specialized task, the daily responsibilities
of general office clerks change with the needs of the specific job
and the employer. Whereas some clerks spend their days filing or
typing, others enter data at a computer terminal. They can also
be called upon to operate photocopiers, fax machines, and other
office equipment; prepare mailings; proofread copies; and answer
telephones and deliver messages.
The specific
duties assigned to a clerk vary significantly, depending upon the
type of office in which a clerk works. An office clerk in a doctor's
office, for example, would not perform the same tasks as a clerk
in a large financial institution or in the office of an auto-parts
wholesaler. Although they may sort checks, keep payroll records,
take inventory, and access information, clerks also perform duties
unique to their employer, such as organizing medications, making
transparencies for a presentation, or filling orders received by
fax machine.
The specific
duties assigned to a clerk also vary by level of experience. Whereas
inexperienced employees make photocopies, stuff envelopes, or record
inquiries, experienced clerks usually are given additional responsibilities.
For example, they may maintain financial or other records, set up
spreadsheets, verify statistical reports for accuracy and completeness,
handle and adjust customer complaints, work with vendors, make travel
arrangements, take inventory of equipment and supplies, answer questions
on departmental services and functions, or help prepare invoices
or budgetary requests. Senior office clerks may be expected to monitor
and direct the work of lower level clerks.
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Transcription
Word Processing
Word Processing Specialist
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