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The
major fields of Truck Driving
Truckdrivers are a constant presence on the Nation's highways and
interstates, delivering everything from automobiles to canned foods.
Firms of all kinds rely on trucks for pickup and delivery of goods
because no other form of transportation can deliver goods from doorstep
to doorstep. Even if goods travel in part by ship, train, or airplane,
trucks carry nearly all goods at some point in their journey from
producer to consumer.
Before leaving
the terminal or warehouse, truckdrivers check the fuel level and
oil in their trucks. They also inspect the trucks to make sure the
brakes, windshield wipers, and lights are working and that a fire
extinguisher, flares, and other safety equipment are aboard and
in working order. Drivers make sure their cargo is secure and adjust
their mirrors so that both sides of the truck are visible from the
driver's seat. Drivers report equipment that is inoperable, missing,
or loaded improperly to the dispatcher.
Once under way,
drivers must be alert to prevent accidents. Drivers can see farther
down the road, because large tractor-trailers sit higher than cars,
pickups, and vans. This allows drivers to seek traffic lanes that
allow for a steady speed, while keeping sight of varying road conditions.
The length of
deliveries varies according to the type of merchandise and its final
destination. Local drivers may provide daily service for a specific
route, while other drivers make intercity and interstate deliveries
that take longer and may vary from job to job. The driver's responsibilities
and assignments change according to the time spent on the road,
the type of payloads transported, and vehicle size.
Heavy truck
and tractor-trailer drivers drive trucks or vans with a capacity
of at least 26,000 Gross Vehicle Weight (GVW). They transport goods
including cars, livestock, and other materials in liquid, loose,
or packaged form. Many routes are from city to city and cover long
distances. Some companies use two drivers on very long runsone
drives while the other sleeps in a berth behind the cab. "Sleeper"
runs may last for days, or even weeks, usually with the truck stopping
only for fuel, food, loading, and unloading.
Some heavy truck
and tractor-trailer drivers who have regular runs transport freight
to the same city on a regular basis. Other drivers perform unscheduled
runs because shippers request varying service to different cities
every day. Dispatchers tell these drivers when to report for work
and where to haul the freight. Increasingly, trucking companies
use automated routing equipment to track goods during shipment.
After these
truckdrivers reach their destination or complete their operating
shift, the U.S. Department of Transportation requires that they
complete reports detailing the trip, the condition of the truck,
and the circumstances of any accidents. In addition, Federal regulations
require employers to subject drivers to random alcohol and drug
tests while they are on duty.
Long-distance
heavy truck and tractor-trailer drivers spend most of their working
time behind the wheel, but may load or unload their cargo after
arriving at the final destination. This is especially common when
drivers haul specialty cargo, because they may be the only one at
the destination familiar with procedures or certified to handle
the materials. Auto-transport drivers, for example, drive and position
cars on the trailers and head ramps at the manufacturing plant and
remove them at the dealerships. When picking up or delivering furniture,
drivers of long-distance moving vans hire local workers to help
them load or unload.
Light or delivery
services truckdrivers drive trucks or vans with a capacity under
26,000 GVW. They deliver or pick up merchandise and packages within
a specific area. This may include short "turnarounds"
to deliver a shipment to a nearby city, pick up another loaded truck
or van, and drive it back to their home base the same day. These
services may require use of delivery tracking or location software
to track the whereabouts of the merchandise or packages. Light or
delivery services truckdrivers usually load or unload the merchandise
at the customer's place of business. They may have helpers if there
are many deliveries to make during the day, or if the load requires
heavy moving. Typically, before the driver arrives for work, material
handlers load the trucks and arrange items in order of delivery
to minimize handling of the merchandise. Customers must sign receipts
for goods and pay drivers the balance due on the merchandise if
there is a cash-on-delivery arrangement. At the end of the day,
drivers turn in receipts, money, records of deliveries made, and
any reports on mechanical problems with their trucks.
Some local truckdrivers
have sales and customer service responsibilities. The primary responsibility
of driver/sales workers, or route drivers, is to deliver and sell
their firm's products over established routes or within an established
territory. They sell goods such as food products, including restaurant
takeout items, or pick up and deliver items such as laundry. Their
response to customer complaints and requests can make the difference
between a large order and a lost customer. Route drivers may also
take orders and collect payments.
The duties of
driver/sales workers vary according to their industry, the policies
of their particular company, and the emphasis placed on their sales
responsibility. Most have wholesale routes that deliver to businesses
and stores, rather than to homes. For example, wholesale bakery
driver/sales workers deliver and arrange bread, cakes, rolls, and
other baked goods on display racks in grocery stores. They estimate
the amount and variety of baked goods to stock by paying close attention
to the items that sell well and to those left sitting on the shelves.
They may recommend changes in a store's order or encourage the manager
to stock new bakery products. Driver/sales workers employed by laundries
that rent linens, towels, work clothes, and other items visit businesses
regularly to replace soiled laundry. From time to time, they solicit
new orders from businesses along their route.
After completing
their route, driver/sales workers order items for the next delivery
based on product sales trends, weather, and customer requests.
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